# Special keywords

The keywords detailed below allow advanced use of the dialog box.

* *#newdialog#:* this keyword helps to avoid waiting 10 minutes when a dialog is started before it is considered complete and therefore visible on the platform. By entering this keyword in the chatbox, the current conversation is closed and cleared, then a new discussion is started.
* *#feedback#:* this keyword allows to see the satisfaction box at any time, including an answer to a social knowledge. If satisfaction had already been shared in the current question, it will be overwritten.
* *#comment#*: this keyword allows to display the feedback box at anytime **directly at the comment step**, including in the answer to social knowledge. If a comment had already been given on the current issue, it will be overwritten by the new comment.
* *#hostname#:* this keyword is used to display the host name of the machine process the request.
* *#chatboxinfos#:* this keyword shows the creation date of the dialog box and the host URL of the *chatbox.js* file.
* *#livechatconnection#:* this keyword allows you to manually connect to Livechat if it is supported by the bot and an operator is available.
* *#contextvariables#:* this keyword shows all variables that have been registered via the registerContext API.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs-en.dydu.ai/other/special-keywords.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
