# Export

* **Dialogs and Interactions (excel)**: this allows you to edit an excel data export on the volume of dialogs and interactions.
* **Knowledge usage (excel):**: this allows you to edit an excel export of the data about the use of knowledge: knowledge is ranked according to popularity and it shows the percentage of satisfaction for each.
* **Activity Report (PDF)**: this is a pdf export of the data on the volume, qualification, the most widely used knowledge, satisfaction and technical indicators.
* **Dialogs and Interactions (PDF)**: this pdf export allows you to find the volume of dialogs, those in failing, top 10 questions, satisfaction and the number of Livechat escalations (following a click on a link).

<figure><img src="https://264031769-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPMvi3Izk7dvjl9HitZpp%2Fuploads%2FjcyK01nAbPbTnB8ff9yO%2Fimage.png?alt=media&#x26;token=197ecc2c-f825-4148-a74a-654949fe931d" alt=""><figcaption></figcaption></figure>

The period used for export matches the period you selected in **Filtering**.

You can also choose to receive a report by mail at the frequency of your choice: one per day, per week or per month.