# User session expiration

| Applications | Case                                                                                   | Duration                                                                                                                   |
| ------------ | -------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------- |
| website      | Navigation on the platform without modification                                        | Dependent on the SSO authentication system, password, etc.                                                                 |
|              | Editing an existing knowledge                                                          | Dependent on the SSO authentication system, password, etc.                                                                 |
|              | MD5 authentication and platform navigation without modification                        | Revalidation after 30 minutes of inactivity / Session expiration when closing the browser                                  |
|              | Authentication by Google SSO and navigation on the platform without modification       | Revalidation after 30 minutes of inactivity / Effective timeout according to Google rules                                  |
|              | Authentication by login / password and navigation on the platform without modification | Revalidation every 30 minutes if inactivity / session expiration after 24h                                                 |
|              | Changing preferences                                                                   | Dependent on the SSO authentication system, password, etc.                                                                 |
|              | Session with Super User / Administrator privileges                                     | Dependent on the SSO authentication system, password, etc.                                                                 |
| analytics    | Redirection from website                                                               | Validates the current session again based on its opening time                                                              |
|              | Editing a current report                                                               | Depending on the SSO authentication system, password, etc.                                                                 |
| livechat     | Operator redirection from website                                                      | Validates the current session again according its opening time on livechat                                                 |
|              | Operator authentication by login / password + inactivity                               | Never invalidates the application session / Expiration considered effective only after the browser session has been closed |