User session expiration

ApplicationsCaseDuration

website

Navigation on the platform without modification

Dependent on the SSO authentication system, password, etc.

Editing an existing knowledge

Dependent on the SSO authentication system, password, etc.

MD5 authentication and platform navigation without modification

Revalidation after 30 minutes of inactivity / Session expiration when closing the browser

Authentication by Google SSO and navigation on the platform without modification

Revalidation after 30 minutes of inactivity / Effective timeout according to Google rules

Authentication by login / password and navigation on the platform without modification

Revalidation every 30 minutes if inactivity / session expiration after 24h

Changing preferences

Dependent on the SSO authentication system, password, etc.

Session with Super User / Administrator privileges

Dependent on the SSO authentication system, password, etc.

analytics

Redirection from website

Validates the current session again based on its opening time

Editing a current report

Depending on the SSO authentication system, password, etc.

livechat

Operator redirection from website

Validates the current session again according its opening time on livechat

Operator authentication by login / password + inactivity

Never invalidates the application session / Expiration considered effective only after the browser session has been closed

Tous droits réservés @ 2023 dydu.