> For the complete documentation index, see [llms.txt](https://docs-en.dydu.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-en.dydu.ai/livechat/dydu-livechat.md).

# DYDU Livechat

- [Overview of interfaces](https://docs-en.dydu.ai/livechat/dydu-livechat/overview-of-interfaces.md)
- [Operator Interface](https://docs-en.dydu.ai/livechat/dydu-livechat/overview-of-interfaces/operator-interface.md)
- [Manager interface](https://docs-en.dydu.ai/livechat/dydu-livechat/overview-of-interfaces/manager-interface.md)
- [Dydu livechat setup](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup.md)
- [General settings](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/general-settings.md)
- [Competencies](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/competencies.md)
- [Waiting queues](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues.md)
- [General](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues/general.md)
- [Setting up the waiting queue](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues/general/setting-up-the-waiting-queue.md)
- [Competency](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues/competency.md)
- [Setting up the waiting queue by competency](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues/competency/setting-up-the-waiting-queue-by-competency.md)
- [Setting up a knowledge base with the waiting queue by competency](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues/competency/setting-up-a-knowledge-base-with-the-waiting-queue-by-competency.md)
- [Operator capactiy](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/operator-capactiy.md)
- [Account parameters](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/account-parameters.md)