Create and publish your chatbot

There are many ways to contact a bot. The dydu BMS offers the possibility to customize and deploy its bot on several platforms/channels allowing it to be present where its users are.

As part of an omnichannel strategy, the bot can also hand over to a human for more complex requests requiring special attention. It then becomes an augmented assistant for the teams.

This section describes the different possibilities of deployment and customization of the bot interface to make it accessible to end users.

Dydubox

To make its customers even more autonomous in the deployment of their chatbot on their intranet or website, dydu provides access, through the BMS, to the dyduBox: an interface for configuring, customizing and integrating the front-end of its chatbot (called also chatbox) on its website. To have more details on how to deploy your chatbot through dydubox, follow this link

Teams

The dydu bots can also be made available on Teams as an application. Thus, the dydu BMS offers the possibility to configure its Teams bot application directly from the BMS through the Channels menu. Follow this link to know how to create Teams configuration.