> For the complete documentation index, see [llms.txt](https://docs-en.dydu.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-en.dydu.ai/livechat/dydu-livechat/overview-of-interfaces.md).
# Overview of interfaces
## Mark the escalation to Livechat on the chatbox from the Channels menu.
It is possible to discern within the chatbox whether the user is conversing with a human operator or your bot.
To enable this functionality, simply navigate to the "**Channels**" section, then access the "**Display options for dialog bubbles**" interface of your bot, and activate the "**Livechat**" option.
From this option, **you can also modify the displayed avatar**.
Once this functionality is implemented, during the user's transition to Livechat, they will see a distinct avatar appear for each operator response, different from that of the bot.
## **Leave the Livechat from the chatbox**
* When a user is engaged in a livechat conversation and wants to end it, they simply need to click the **"Leave Livechat"** button at the top of the chatbox.
* A **message** will then be displayed, informing the user that they have **left the Livechat conversation**.
* If, during a livechat conversation, the user decides to close the chatbox by clicking the cross, a **pop-up window** will appear to inform them that the livechat conversation will end.
