# Data protection

GDPR requests can be accessed by clicking on the menu **GDPR** from the main menu.

Note: only administrators have access to this menu.

This page allows you to process made requests. You have access to a table to sort the requests related to the new GDPR regulations. The available elements are:

* Buttons **Send / Remove - Ignore** available for requests processing;
* Date of the request;
* Request Type (Get, Delete);
* Email;
* Customer ID;
* IP address of the requestor.

Note that a typical mail is received by users that you can customize the service name.

You also have the option to view already processed or inactive requests by checking **Show all requests**.

When you click **Send** or **Ignore**, a new window appears where you can add the reason for the request (for internal use). Click **Validate** to validate the query.

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If you want to ignore the query, click the **Ignore** button. A refusal comment (for internal use) is then mandatory before the request can be validated.

Note: the user does not receive any notification when his request has been ignored.