dydu documentation
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  • A Single Software, various applications
  • First use guide
    • Getting started
    • Create your bot
    • Create your first knowledge
    • Create and publish your chatbot
    • Frequent use cases
    • Best practices
    • Glossary
  • Contents
    • Knowledge
      • Knowledge management
      • Tags management
      • Knowledge types
        • Answer to a question
        • Complementary answer
        • Predefined answer
        • Event-triggered knowledge
        • Slot filling
      • Answers elements
      • Accessibility for bot answers
      • Decision tree
      • Comments
      • Test the bot
      • Qualities alerts
    • Knowledge map
    • Matching groups
    • Global sentences
    • Language / Spaces
    • Context conditions
    • External Contents
    • Gallery
    • Web services
      • Web Services
      • Configuration examples (REST)
      • Configure OIDC on Keycloak for a Web Service
      • Frequently asked questions
    • Advanced
      • Server scripts
      • Predefined answer templates
      • Variables
      • Web services triggers
      • Top knowledge
    • Tools
    • Import/Export of knowledge
  • Learning
    • Dialogs
    • Suggestions
    • Misundestood sentences
  • Analytics
    • Exploitation
      • Important
      • Dialogs
      • Visitors
      • Themes
      • Knowledge
      • Qualification
      • Users feedbacks
      • Clicked links
      • Rewords
      • Performance
      • Other
    • Livechat
      • Dialogs
      • Knowledge
      • Operators
      • Satisfaction
      • Waiting queues
    • Knowledge base
      • Formulations
      • Users
      • Matches
    • Export
    • Configuration
  • Custom analytics
    • Reports
    • Alerts
    • Configuration
      • Reports
      • Exports
      • Predefined sources
      • Alerts
      • Preferences
      • Annex: List of indicators
  • Livechat
    • Enable livechat
    • Knowledge base setup
    • DYDU Livechat
      • Overview of interfaces
        • Operator Interface
        • Manager interface
      • Dydu livechat setup
        • General
        • Competencies
        • Waiting queues
          • General
            • Setting up the waiting queue
          • Competency
            • Setting up the waiting queue by competency
            • Setting up a knowledge base with the waiting queue by competency
        • Operator capactiy
        • Account parameters
    • Genesys Livechat connector
  • Integration
    • FAQ
      • Static FAQ
      • Dynamic FAQ
    • MetaBot
    • Customisation
    • Javascript actions
    • Custom event-triggered rules
    • Channels
      • Dydubox
      • Dydubox advanced
        • Css editor
          • Teaser
            • CSS Teaser Modification
          • Header
            • CSS Header Modification
          • Body
            • CSS Body Modification
        • Custom JS Editor
        • Label management
        • Possible integrations
      • Connector
        • Teams
        • META
          • Messenger
          • Instagram
          • WhatsApp
          • Compatibility of DYDU bot features with META
          • Meta application control
    • LLM - Generative AI (Artificial Intelligence)
    • Integration of a chatbox into a webview
  • Preferences
    • SAML 2
    • OpenID Connect (OIDC)
    • Users and rights
    • Bot
      • General
      • Dialogs
      • Survey
      • URLs
      • Search field
  • Other
    • How does your bot work?
    • Data protection
      • Cookie management policy
    • Console logs
    • Special keywords
    • Technical aspects
      • Hosting
      • Infrastructure
    • Security
      • General information
      • Server usage
      • Open source tools
      • User session expiration
  • Developers
    • API reference
      • Authentication
      • Dialog API
      • Dialogs Export
      • Search field
      • Import Export Bot
      • Import/Export Knowledge Base
      • Server Status API
      • Access to APIS
      • User Management in the BMS
    • Chatbox V5
      • Setup and integration
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On this page
  • For the French version​
  • For the other languages​

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  1. First use guide

Create your bot

PreviousGetting startedNextCreate your first knowledge

Last updated 1 year ago

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Creating a new bot implies defining new settings such as bot parameters, modules, users, users' rights, etc.

To create a new bot, please follow these steps:

  1. Click on the icon at the top right of the page, next to your name.

  2. Click on Create another bot.

  3. A new window opens. Click on the + card.

For the French version

If your account is in French, by default the bot will be in French too. We offer two templates:

  • when you create a bot from scratch, you are invited to choose a name for it and then click on Create the bot.

  • when you create a bot from a template you are asked to:

    • select the category of end users

    • select a template

    • alternatively, you can send us a message to request a template

We do not yet offer a choice of templates in other languages. You are invited to choose a name for your bot and click on Create the bot.

Your bot is created. You can change bots whenever you want by simply clicking on your bot's name at the top right of the window.

For the other languages

You can then start setting up your bot, , create your and your first .

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manage your users
matching groups
knowledge
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