Server Status API

You can retrieve the server status via https://urlbackoffice.doyoudreamup.com/servlet/api/serverstatus

You can also retrieve the server status via the API provided from Preferences > Api > API access. Then click the proposed link and click Server status.

Please use GET /serverstatus to retrieve the status of the server.

Fill in the fields and click Execute.

Curl request:

curl -X GET "https://app1.earth.doyoudreamup.com/servlet/api/serverstatus?details=true&pretty=true" -H "accept: application / javascript"

Answer by body:

{
  "withDetails": true,
  "volumes": {
    "connectedPeople": 9,
    "connectedOperators": 3,
    "currentDialogs": 273,
    "currentLivechatDialogs": 1
  }
  "applications": {
    "runtime": {
      "status": "Ok",
      "durationMs": 40
    }
    "dialog": {
      "status": "Ok",
      "durationMs": 60
    }
    "slogger": {
      "status": "Ok",
      "durationMs": 33
    }
    "website": {
      "status": "Ok",
      "durationMs": 54,
      "customs": {
        "sessions": 16
      }
    }
    "servlet": {
      "status": "Ok",
      "durationMs": 62,
      "requests": {
        "chatHttp": {
          "successes": {
            "fiveMinuteRate": 5.906036065303805,
            "oneMinuteRate": 5.90252539888151,
            "fifteenMinuteRate": 5.715788608984847,
            "count": 1890598,
            "meanRate": 2.946244482465686
          }
          "errors": {
            "fiveMinuteRate": 0.000017346981279379943,
            "oneMinuteRate": 6.362805574417284e-14,
            "fifteenMinuteRate": 0.00019805437583034002,
            "count": 1017,
            "meanRate": 0.0015848587114603676
          }
          "errorsByBot": {
            "0df33792-2271-472b-a817-bb0f556c016d": 24,
            "3c1556aa-c715-464e-8d0d-9655399c2323": 10,
            "84e8cb21-ef29-4334-ac6b-027d61803807": 5,
            "c868780f-78d4-44be-a369-d0922d0f3ede": 46,
            "5826436b-01e8-4ce0-adc9-206e7d639aa6": 73,
            "dfe48d5d-ab32-48be-a26e-1fe3eb3cc1ec": 103,
            "06516c4f-9316-4164-a749-21c4f8fc0cb4": 3,
            "6c510ad0-7d9d-4ce7-8827-6d22daa3ed37": 6,
            "ef07a37a-2f38-44f1-a2c4-d2e71e7c6d20": 75,
            "4e3aca48-e3a4-4f06-8355-94e2975de855": 11,
            "0d78d5ab-5f98-4304-9cf7-08fea68f95fd": 6,
            "1d332804-adc4-4e12-88b9-cbb0ef3a6a87": 263,
            "1793f1cb-17dd-46d6-9f3e-7987e07dbd20": 290,
            "428861e2-0b89-4d17-a698-7517279900b9": 3,
            "b4ef36d7-8d70-46bf-a70c-ea9edc078399": 1,
            "382e4eab-ff06-4b15-83bd-0cf8c8dde391": 98
          }
          "ignored": {
            "fiveMinuteRate": 1.7965881041209464,
            "oneMinuteRate": 2.2496662837624264,
            "fifteenMinuteRate": 1.916842244426779,
            "count": 831534,
            "meanRate": 1.2958347137358672
          }
          "fiveMinuteErrorsRatio": 0
        }
      }
      "customs": {
        "sessions": 0
      }
    }
    "sso": {
      "status": "Ok",
      "durationMs": 42
    }
    "router": {
      "status": "Ok",
      "durationMs": 2,
      "customs": {
        "sessions": 4
      }
    }
    "livechat": {
      "status": "Ok",
      "durationMs": 11,
      "customs": {
        "sessions": 168
      }
    }
    "analytic": {
      "status": "Ok",
      "durationMs": 7,
      "customs": {
        "sessions": 0
      }
    }
  }
  "status": "Ok",
  "hostName": "app1.earth.doyoudreamup.com",
  "date": "2019-03-26 17:40:49",
  "version": "49.2470 a543dff5",
  "durationMs": 61
}

Results interpretation:

The "volumes" object gives you the number of people connected to the back office and the number of dialogs in progress.

The "applications" object gives you the status and other information about existing applications on the server.

The "status" object defines the state of the server ("Ok", "Ko", "Unknown" or "Warning"). This result allows you to obtain the server status that can be taken into account for monitoring purposes.

Note: the durationMs parameter shows the time necessary to retrieve the information. This data is purely informative.