# Performance

The average processing time of the engine makes it possible to know if the users' questions take a long time to process by the dialog engine.

* **Average duration :**
  * Web service: the average response time (without taking network delays into account).
  * Dialog Engine: this is the average processing time of a question by the dialog engine.
* **Max duration:**
  * Web service: the maximum response time (without taking network delays into account).
  * Dialog Engine: this is the maximum processing time of the dialog engine for a question.
* **Requests with significant processing time:**

  If responding to a request takes longer than 1 second, the response time is considered long (response time of the web service).

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