Dydu documentation
search
Ctrlk
FrenchEnglish
  • A Single Software, various applications
  • First use guidechevron-right
  • Contentschevron-right
  • Learningchevron-right
  • Analyticschevron-right
  • Custom analyticschevron-right
  • Livechatchevron-right
    • Enable livechat
    • Knowledge base setup
    • DYDU Livechatchevron-right
      • Overview of interfaceschevron-right
      • Dydu livechat setupchevron-right
        • General settings
        • Competencies
        • Waiting queueschevron-right
          • Generalchevron-right
          • Competencychevron-right
            • Setting up the waiting queue by competency
            • Setting up a knowledge base with the waiting queue by competency
        • Operator capactiy
        • Account parameters
    • Genesys Livechat connector
    • Zendesk Livechat connector
    • List of possible interactions
  • Integrationchevron-right
  • Preferenceschevron-right
  • Otherchevron-right
  • Developerschevron-right
gitbookPowered by GitBook
block-quoteOn this pagechevron-down
  1. Livechatchevron-right
  2. DYDU Livechatchevron-right
  3. Dydu livechat setupchevron-right
  4. Waiting queues

Competency

Setting up the waiting queue by competencychevron-rightSetting up a knowledge base with the waiting queue by competencychevron-right
PreviousSetting up the waiting queuechevron-leftNextSetting up the waiting queue by competencychevron-right