# Competency

- [Setting up the waiting queue by competency](/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues/competency/setting-up-the-waiting-queue-by-competency.md)
- [Setting up a knowledge base with the waiting queue by competency](/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues/competency/setting-up-a-knowledge-base-with-the-waiting-queue-by-competency.md)