> For the complete documentation index, see [llms.txt](https://docs-en.dydu.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues/competency.md).

# Competency

- [Setting up the waiting queue by competency](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues/competency/setting-up-the-waiting-queue-by-competency.md)
- [Setting up a knowledge base with the waiting queue by competency](https://docs-en.dydu.ai/livechat/dydu-livechat/dydu-livechat-setup/waiting-queues/competency/setting-up-a-knowledge-base-with-the-waiting-queue-by-competency.md)