Visitors

This page allows you to obtain statistics regarding visitors. The bot manager can thus know:

• The number of visitors

• How many of the visitors had a conversation with the bot

• How many of these visitors had previously had a conversation with the bot

Indeed, during each visit to a page with the chatbot integrated, the system checks if the visitor has already visited that same page (typically based on the same cookie). If not, this visitor is considered new.

Visitors

Here is indicated the number of times the page, where the bot is integrated, has been visited.

During each visit to a page with the integrated bot, the system checks if the visitor has previously visited the same page (this check is based on the same cookie). If not, this visitor is considered new.

Visitors with conversation (Conversion)

Indicates the number of times a visitor to a page has interacted with the bot.

Returning Users

By using a cookie, it's possible to recognize visitors who have already had conversations with the bot.