• Visitors: indicates the number of times the page on which the built-in bot was visited.

    At each visit a page integrating the bot, the system checks if the visitor has already visited the same page (in general, this check is based on the same cookie). If this is not the case, this visitor is considered new.

  • Transformation: indicates the number of times a visitor of a page had a dialog with the bot.

  • Users came back: thanks to a cookie, it is possible to recognize users who have already had dialogs with the bot.

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