> For the complete documentation index, see [llms.txt](https://docs-en.dydu.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-en.dydu.ai/analytics/livechat/satisfaction.md).

# Satisfaction

At the end of a livechat conversation, it is possible to trigger a satisfaction survey for end users as well as a satisfaction survey for the operators.

Thus, from the livechat statistics, the bot manager can obtain the results following the completion of these surveys. Operator satisfaction can be displayed by each operator individually.

<figure><img src="/files/grvUClZN2HTNiTBNGAM7" alt=""><figcaption></figcaption></figure>