Contents

Content Management within DYDU Platform

Content management on the DYDU platform relies heavily on its knowledge base, which is at the heart of the system. Key features for content management include:

Content Editing

• Intuitive interface for creating and modifying dialogues

• Capability to adjust pre-programmed responses

Knowledge Modularity

• Categorization of knowledge for better organization

• Tag management for easier searching

Analysis and Improvement

• User interaction tracking tools

• User feedback to refine bot's responses

Integration and Compatibility

• API to integrate the knowledge base with other systems

• Content export and import in a standardized format

Managing bot content is an important part of the bot project. Within the DYDU solution, content management is done, in particular, through its knowledge base and the functionalities that comprise it.