dydu documentation

A Single Software, various applications
First use guide
Contents
Learning
Analytics
Custom analytics
Livechat
Integration
Preferences
Other
Developers
- API reference
  Authentication
  Dialog API
  Dialogs Export
  Search field
  Import Export Bot
  Import/Export Knowledge Base
  Server Status API
  Access to APIS
  User Management in the BMS
- Chatbox V5
  Setup and integration

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Livechat

DYDU Livechat

Dydu livechat setup

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Last updated 5 months ago

Tous droits réservés @ 2023 dydu.

You can access Livechat parameters from the menu : Preferences > Livechat parameters.

Here, the settings are split into 5 categories :

General
Competencies
Waiting queues
Operator capacity
Account parameters