Smsmode

Creating the smsmode Configuration

This section details the necessary steps to link the smsmode platform to the Dydu solution, enabling communication via SMS. The procedure requires actions on both interfaces: Dydu (Channels) and smsmode (Configuration).

Retrieving the Dydu Endpoint

1. Access the Dydu interface, then navigate to Integration > Channels.

1. Click on smsmode and assign a title to this new configuration.

1. Click on "Create"

2. Copy the generated Endpoint URL and keep it aside temporarily.

3. Select the language and the knowledge space (consultation space) associated with the chatbot.

Webhook Configuration on the smsmode Interface

The retrieved endpoint must be configured in smsmode to receive incoming messages (MOs).

1. Go to the configuration interface of the smsmode website.

2. Access your configuration section.

3. Navigate to Settings > Webhooks.

1. Paste the endpoint copied in previous step into the "URL for MO notifications" field.

1. Validate the modification by clicking on "Edit".

Generating the smsmode API Key

1. In the smsmode interface, navigate to Settings > API Keys.

1. Click on "Generate a new API key".

1. Assign a name to this new API key and click on "Create".

1. Copy the generated API key and save it securely (for security reasons, it will no longer be accessible or displayed afterward).

Finalization and Dydu Connection

1. Return to the smsmode integration on the Dydu Channels interface.

2. Paste the API key retrieved in previous step into the dedicated field "smsmode API Key".

1. Click on Finish to save and activate the configuration.

The Dydu chatbot is now connected to the smsmode number. You can validate the integration by sending a test message to this number.